Privacy Policy
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Privacy Policy
By using our website or services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: When you place an order or inquire about our services, we may collect your name, email address, phone number, address, and payment details.
- Device Information: We collect non-personal information such as your IP address, browser type, device identifiers, and website usage through cookies and similar tracking technologies.
- Transactional Information: Records of your purchases, payment history, and communication with us.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
- To process and fulfil your orders.
- To communicate with you about your order status, services, and offers.
- To provide customer support and respond to your inquiries.
- To improve our website and services.
- To send promotional offers, newsletters, or marketing materials (with your consent).
- To ensure legal compliance, such as fraud prevention and ensuring data security.
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties except as described below:
- Service Providers: We may share your information with trusted service providers who assist us in running our business, such as payment processors, delivery partners, and IT service providers.
- Legal Requirements: We may disclose your personal information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to track the activity on our website and hold certain information. Cookies help us understand how our website is being used and improve the user experience. You may choose to disable cookies via your browser settings, but this may affect the functionality of the website.
5. Data Security
We are committed to protecting your personal data. We implement appropriate security measures, including encryption and secure storage, to prevent unauthorized access or disclosure of your information. However, please note that no transmission over the internet is entirely secure, and we cannot guarantee absolute security.
6. Your Rights
Under UAE Data Protection Law, you have certain rights regarding your personal data:
- Access: You have the right to request a copy of the personal data we hold about you.
- Correction: You may request corrections to any inaccurate or incomplete personal data.
- Deletion: You may request the deletion of your personal data, subject to certain legal obligations.
- Objection: You have the right to object to the processing of your personal data for direct marketing purposes.
- Withdraw Consent: If we process your data based on consent, you may withdraw your consent at any time.
To exercise your rights, please contact us at info@fabricnco.ae
7. Retention of Data
We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. Once no longer required, we will securely delete or anonymize your information
8. International Data Transfers
If we transfer your personal data outside the UAE, we will ensure that appropriate safeguards are in place to protect your information in accordance with applicable laws.
9. Third-Party Links
Our website may contain links to third-party websites. Please be aware that we are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or in applicable laws.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
- Email: info@fabricnco.ae